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Student Services - Complaint Procedure



Uniform Complaint Procedures

The district follows uniform complaint procedures when addressing complaints alleging unlawful discrimination against any protected group as identified under Education Code 200, 220 and Government Code 11135 based on age, actual or perceived sex, sexual orientation, gender, ethnic group identification, race, ancestry, national origin, religion, color, or mental or physical disability in any program or activity that receives or benefits from state financial assistance. Uniform complaint procedures are also used when addressing complaints alleging failure to comply with state and/or federal laws in adult education, consolidated categorical aid programs, migrant education, career/technical instruction education and technical programs, childcare and development programs, child nutrition programs, special education programs, and federal school safety planning requirements.

SMMUSD encourages the early, informal resolution of complaints at the site level whenever possible.

SMMUSD acknowledges and respects every individual’s right to privacy. Discrimination complaints shall be investigated in a manner that protects the confidentiality of the parties and the facts. This includes keeping the identity of the complainant confidential except to the extent necessary to carry out the investigation or proceedings, as determined by the Superintendent or designee on a case-by-case basis.

SMMUSD prohibits retaliation in any form for participating in complaint procedures, including but not limited to the filing of a complaint or the reporting of instances of discrimination. Such participation shall not in any way affect the status, grades or work assignments of the complainant.

Complaints/Request for Information

The Santa Monica-Malibu Unified School District places great emphasis on hiring well-qualified professional staff and places trust in its employees to advance the District’s educational mission. When a concern arises about a particular situation, it is desirable whenever possible to address the concern by approaching the responsible individual, discussing the concern, and trying to find a remedy without requiring formal administrative review.

If that does not work, the Board of Education has adopted formal complaint procedures to address student, parent, and community concerns.Every effort will be made to resolve complaints in a manner that advances the educational mission of the SMMUSD.

SMMUSD Request for Access to or Copies of District Information Guide to Addressing Complaints
English

Petición para Acceso a/o Copias de Información del Distrito Guía para Resolver Quejas
Español

Williams Uniform Complaints Notice
Access information and forms here.












Santa Monica-Malibu Unified School District
1651 16th Street
Santa Monica, California 90404
310-450-8338

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